Cadillac Owner Center

Cadillac prioritizes its customers' needs by ensuring that details on service and maintenance for its vehicles is easy to access and user-friendly. Cadillac drivers benefit from several tools that simplify vehicle maintenance and understand recommended service intervals.



The Cadillac Owner Center is a complete online portal where car owners can find detailed details about their particular model. After registering their vehicle, users can sign in to view a customized account with details on their Cadillac's service plan, service history, and warranty status. The Owner Center also offers access to owner’s manuals, how-to videos, and step-by-step guides to assist users handle simple repairs or learn about certain vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Using this app, users can keep track of their vehicle’s condition by getting alerts about maintenance needs, such as fluid changes, tire rotations, or brake checks. The app also offers convenient features like starting the car remotely, lock and unlock capabilities, and the option to book maintenance directly with the nearest Cadillac service center. For recently launched vehicles, the app can even offer live data to notify drivers of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles come equipped with an onboard information system that features service reminders and notifications. When a service is due, the vehicle displays notifications on the dashboard, informing the owner of what needs to be done. This system not only helps remind drivers to follow the schedule but also provides detailed explanations of each service item, making it simpler for drivers to understand the importance of each service.

Cadillac Dealership Network

Cadillac dealerships play a major part in providing service and maintenance information to customers. When drivers visit an authorized dealership for service, the service team offers a detailed explanation of the suggested tasks, making sure that owners are aware of the necessity of each procedure. Additionally, dealerships keep an electronic record of every maintenance appointment, allowing Cadillac owners to quickly review their service history for reference.

Printed and Online Resources

Cadillac provides physical owner’s manuals and quick reference guides that outline the vehicle’s service intervals, fluid types, tire pressure specifications, and other essential information. For users who prefer online tools, Cadillac’s website has a dedicated section for service and maintenance where drivers can find articles, watch clips, and get advice on how to maintain optimal performance.



By offering a combination of online resources, dealership support, and easy-to-follow resources, Cadillac ensures that customers are knowledgeable about their vehicle’s maintenance needs, thereby extending the life and performance of their Cadillac.